Welcome to JRD Motors. This Customer Policy outlines the terms and conditions for using our services, including car rentals, driver hire, car listings, and KYC verification. By using our services, you agree to comply with these terms. Please read them carefully.
1. Car Rental Policy
1.1 Car Rental with Driver:
Eligibility:
- Customers must provide accurate personal information and possess valid identification.
Rental Terms:
- I agree to use the rental vehicle in accordance with Indian traffic laws and regulations.
- I understand that the rental period begins and ends at the specified dates and times.
- I acknowledge that the rental vehicle must be returned in the same condition as received, with normal wear and tear accepted.
Fees and Charges:
- I agree to pay all rental fees, including additional charges for extra mileage, fuel, or damages as per the rental agreement.
- I consent to the collection and processing of my personal data for the purpose of this rental booking.
Jurisdiction:
- I acknowledge that the rental agreement is subject to the laws of India and any disputes shall be resolved in accordance with Indian jurisdiction.
1.2 Car Rental without Driver:
Eligibility:
- I confirm that either I or my driver is at least 18 years of age and possesses a valid driver's license.
Rental Terms:
- I agree to use the rental vehicle in accordance with Indian traffic laws and regulations.
- I understand that the rental period begins and ends at the specified dates and times.
- I acknowledge that the rental vehicle must be returned in the same condition as received, with normal wear and tear accepted.
Fees and Charges:
- I agree to pay all rental fees, including additional charges for extra mileage, fuel, or damages as per the rental agreement.
- I consent to the collection and processing of my personal data for the purpose of this rental booking.
Jurisdiction:
- I acknowledge that the rental agreement is subject to the laws of India and any disputes shall be resolved in accordance with Indian jurisdiction.
2. Driver Hire Policy
Eligibility:
- Customers must provide accurate personal information and possess valid identification.
- Drivers hired through JRD Motors must meet the qualifications and training standards set by JRD Motors.
Liability Disclaimer:
- When a customer hires a driver from JRD Motors, it is expressly understood and agreed that JRD Motors shall not be held responsible or liable for any loss, damage, or theft that may occur to the customer's vehicle during the driver's service period.
- Customers retain full responsibility for their vehicles and any belongings inside them while using the services of a driver provided by JRD Motors.
- By hiring a driver through JRD Motors, customers waive any claims or demands against JRD Motors related to vehicle damage, repair costs, or financial losses arising from the use of the driver's services.
3. Car Listing Policy
3.1 Listing Vehicles for Rent:
Eligibility:
- Dealers and individuals must create an account and provide accurate vehicle information.
Listing Requirements:
- All vehicle listings must adhere to the Professional Policy for Car Dealers listed on JRD Motors, including verification of vehicle details and transparency about the vehicle's condition.
Fees and Charges:
- Listing fees are non-refundable. Dealers agree that once a listing subscription fee is paid, it is not eligible for a refund, regardless of the listing's performance or duration.
3.2 Listing Vehicles for Sale:
Eligibility:
- Dealers and individuals must create an account and provide accurate vehicle information.
Listing Requirements:
- All vehicle listings must adhere to the Professional Policy for Car Dealers listed on JRD Motors, including verification of vehicle details and transparency about the vehicle's condition.
Fees and Charges:
- Listing fees are non-refundable. Dealers agree that once a listing subscription fee is paid, it is not eligible for a refund, regardless of the listing's performance or duration.
4. KYC Verification
4.1 KYC Requirements:
- Dealers or listers must upload KYC (Know Your Customer) documents for verification. This process is mandatory to ensure the authenticity and reliability of the listings on JRD Motors.
4.2 Document Submission:
- Go to your account dashboard and click on the KYC section to upload the following documents:
- Business Registration
- Address Proof
- Aadhar Card
- Voter ID Card
- PAN Card
- Passport
- Driving License
- Any other government-issued identification
4.3 Verification Process:
- JRD Motors will review and verify the submitted documents. Approval of KYC documents is required before dealers or listers can list vehicles for rent or sale on the platform.
5. Compliance and Conduct
Legal Compliance:
- All users of JRD Motors' services must comply with applicable laws and regulations, including but not limited to vehicle registration, licensing, and consumer protection laws.
Ethical Conduct:
- Users must conduct business with honesty, integrity, and transparency. Fraudulent practices or misrepresentation of vehicle details are strictly prohibited.
6. Contact Us
If you have any questions about this Customer Policy or our services, please contact us at:
JRD Motors | Office: HOUSE NO -2, Chinaki Path, Rukmini Gaon, Guwahati, Assam 781022 Contact: 06002929407 | Email: Mail@jrdmotors.com.
For Car Rentals: Contact: 06002181468 | Email: Rental@jrdmotors.com.